Author Archives: itftindia

Bachelors in Tourism and Travel Mansgement | ITFT College

Bachelor of Tourism and Travel Management, a 4-year full-time Regular is a Professional Degree which is recognised globally. This Graduate Program has 8 Semesters including 2 Semesters (IVth and VIIth) which are meant for On-The-Job Training, Skill Development and Project Work. This Degree Program aims at laying a very strong foundation for Tourism & Travel Industry and covers all the facets of not only Tourism and Travel Management but also that of Airlines and Hospitality Management.



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Masters in Education & Counselling Management-ITFT College Chandigarh

See your future in assisting people and solving their problems, which gives you contentment .Counselling is the best field for you .Counselling field is growing, yielding many opportunities for counselors with a variety of training specialties across the world. The field is also incredibly diverse, with counselors working in numerous settings and with a wide range of potential clients. If you are emotionally astute, have good listening skills, and are interested in psychology or psychopatholgy, you may find a perfect career in one of the many sub fields of counseling.

Counselling courses change lives of many people . Counselors help people make the most of their lives in the face of unique challenges and adversity. Broadly defined, a counselor is any trained and licensed professional who provides mental health, behavioral, or emotional assistance to individual clients in need. Counselors develop relationships with their clients, provide emotional support, and recommend problem-solving approaches and relationship-building techniques. Counseling is a dynamic and rewarding profession that offers the rare opportunity to do work of profound significance on a daily basis.

Counselors can specialize in a variety of subjects:

  • Marriage and family
  • Addictions
  • School guidance
  • Mental health in both clinical and outpatient settings
  • Community health and nutrition
  • Career assistance.

They may also specialize in rehabilitation and physical and mental disability assistance, or perform crisis counseling for people dealing with recent trauma.

Here in ITFT, we provide  Masters in Education & Counselling Management (MECM)Education & Counseling management is an emerging & a challenging field. It ensures a rewarding career as a professional & an entrepreneur. You would be trained to empower others to develop a flexible & an optimistic perspective towards things. By understanding the psyche of adolescents (as students), would make it easier for you in capacity of a teacher or an educationist to develop & deliver the content in an effective & efficient manner. In addition to it you will be transforming lives as counselors, teachers, educationists, consultants, social workers, behavioural trainer, private practioners & many other opportunities.


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Service Industry Management Institute

Service industry, an industry in that part of the economy that creates services rather than tangible objects. It is also known as tertiary sector. Economists divide all economic activity into two broad categories, goods and services. Goods-producing industries are agriculture, mining, manufacturing, and construction; each of them creates some kind of tangible object. Service industries include everything else: banking, communications, wholesale and retail trade, health & spa, airlines, tourism, hotel management, all professional services such as engineering, computer software development, and medicine, nonprofit economic activity, all consumer services, and all government services, including defense and administration of justice. A services-dominated economy is characteristic of developed countries. In less-developed countries most people are employed in primary activities such as agriculture and mining.

The services sector, with around 52 per cent contribution to the Gross Domestic Product (GDP) in 2014-15, has made rapid strides in the past decade and a half to emerge as the largest and one of the fastest-growing sectors of the economy. The services sector is not only the dominant sector in India’s GDP, but has also attracted significant foreign investment flows, contributed significantly to exports as well as provided large-scale employment. India’s services sector covers a wide variety of activities such as trade, hotel and restaurants, transport, storage and communication, financing, insurance, real estate, business services, community, social and personal services, and services associated with construction.

Market Size

The services sector contributed US$ 783 billion to the 2014-15 GDP (at constant prices) growing at Compound Annual Growth Rate (CAGR) of 9 per cent, faster than the overall GDP CAGR of 6.2 per cent in the past four years.

Out of overall services sector, the sub-sector comprising financial services, real estate and professional services contributed US$ 305.8 billion or 20.5 per cent to the GDP. The sub-sector of community, social and personal services contributed US$ 188.2 billion or 12.6 per cent to the GDP. The third-largest sub-segment comprising trade, repair services, hotels and restaurants contributed nearly equal or US$ 187.9 billion or 12.5 per cent to the GDP, while growing the fastest at 11.7 per cent CAGR over the period 2011-12 to 2014-15.

About ITFT

ITFT was established in April 1994. The aim was to develop Quality Human Capital for the service Sector. It has emerged as premier Institute of service industry in North India and is the only one in the country to offer International Standard Courses in Aviation, Tourism, Hospitality, Health-Spa & Resort, Media and Entertainment, IT and Management Disciplines.

Management Department:

The 21st century has brought with it a new workplace, one in which everyone must adapt to a rapidly changing society with constantly shifting demands and opportunities. The economy has become global and is driven by innovations and technology and organizations have to transform themselves to serve new customer expectations.

In these days service sector is the most booming sector of the economy.  In management department we are providing course which mainly focus on service industry. Our main aim to run these courses is to provide an in-depth overview of the different avenues of Service Sector, with industry overview, leaders of industry and work opportunities.


Bachelors in Service Industry Management (BSIM)

Bachelors in Service Industry Management prepare service sector professionals for management roles in industries ranging from food services to healthcare and from retail to hospitality and tourism. This course is the ideal qualification for individuals that want to work with people – both serving and leading them.

Bachelor in service industry is a course that provides knowledge of interest to individuals of all ages and backgrounds who wish to learn more about service industry, organizational situations, decisions, and relationships.

This course explores the dimensions of successful service firms. It prepares students for enlightened management and suggests creative entrepreneurial opportunities.

Master in Service Industry Management (MSIM)

The Two years Master course connects a profound academic education with a strong practice-related focus in Service Management. It is designed to create leaders in the fast growing services sector- software, telecom, healthcare, banking & financial services, insurance, hospitality, entertainment, professional & higher education, consultancy, exports, airlines and transportation services, HR services, marketing services. This course spreaded across 4 semester covers major areas of service sector ,emerging trend s in services sector, serviceoperations, HR requirement ,and customer services one of the major aspect of Service industry. Taking care of global Service industry the major focus is to educate student on the Asian Regional Services Sector.

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Travel Tourism, Hospitality and Aviation Industry in India

Travel Tourism, Hospitality and Aviation Industry as a subject is new. These three are fast emerging subjects and a promising Service Industry.

However, the fulfilment of the goal of the subject remained far behind due to shortages of required human resources. Several Vocational Institutions are backbone in contributing to fill up the gap of the‘Urgent Industry Needs and Snail Pace Supplies of Qualified Human Resources’. On the other hand, in country like India, the unemployment rate and development disparity is increasing due to insufficient and incompetent government policy which gives thrust to mushrooming growth of private players in grooming human resources as per the Industry’s needs.

As per the reports, in 2015 the travel and tourism sector contributed Rs8.22 trillion or 7% of India’s gross domestic product (GDP) and 37.4 million jobs—almost 9% of total employment which is awesomely becoming a giant employment provider in developing country like India.

It is predicted to rise by 6.5 % P.A. for at-least decade upto Rs.4337.8 Billion in 2025 (6.9% growth). The reports also claimed that this sector has the potential to provide 46 Million employments to India’s economy. The government policy will also play an important role to fulfil this prediction. Yes, India has the resources and the potential to create services and employment in this sector. Several potential tourist destinations remain untouched and unknown to potential tourist because of the lack of support and policies from government. But, the concern is whether the ruling government and locals extends their helping hands through proper policies and goals to achieve as expected and consciously look into in implementation of the same. The judicious exploitation of the natural gifts of the nation needs a conscious and sincere efforts.

Therefore, at this juncture, where unemployment leads to strife and disturbs peaceful co-existence of nation,Travel Tourism, Hospitality and Aviationas anemployment driven subject, along with Vocational Institution plays a pivotal role in transforming unskilled labor to SKILLED human resource, providing services to customers and employing the mass.


for more information visit travel and tourism institute

service industry management

Article- Career in the Hospitality Industry

From the renaissance era to modern era of 21st century the inception of the hospitality concept surfaced and became a commercial endeavor. Now it’s not limited to just a room and board, the industry has morphed into a multitrillion dollar global enterprise.

The hospitality industry encompasses primarily of lodging, food service, and travel and tourism sector. The lodging segment includes hotels, motels, casinos, resorts, bed and breakfast operations. The food service operations consists of quick service restaurants, institutional food service operations, full-service restaurants, lodging food service just to name a few. The travel and tourism sector includes airlines, cruise lines, tour operations, and tourist bureaus. Other areas of the hospitality industry include event venues, conference and convention centers, consulting firms, and clubs.

Before intruding into industry one need to be clear about industry, its work culture and most important about one’s own personality that will he/she be able to cope up with things?

Are you ready to take the plunge in the hospitality industry?

Do you have a vibrant, outgoing, and upbeat personality?

Do you have the drive and energy to persevere?

Are you a leader?

Are you a team player?

Do you feel a sense of fulfillment when extending a helping hand to others?

Do you enjoy meeting people from different walks of life?

Do you love to travel?

Do you acclimatize well to change?

There are some of the necessary personality traits, skills, and qualities to thrive in this line of work. No two days are alike in the hospitality industry; each day brings an array of challenges. Hospitality employees strive to anticipate customer needs, exceed expectations, and pursue excellence. These service qualities are vital for hospitality professionals to exude in the field.

  • There are numerous career choices in the hospitality industry. Typically, entry level positions are procured in operations. A lodging sector entry level position may be attained in front office or food and beverage operations. These positions are also available in other areas such as sales and marketing, sales and catering, finance and accounting, or human resource departments.
  • Middle management opportunities in the lodging and food service sector include executive positions, and typically are titled Assistant Manager or Supervisor.
  • In recent years, there is a growing demand for nouveau careers within the industry; titles such as revenue managers, asset managers, real estate developers, sustainability managers, event planners, search engine optimization and social media specialists are on the rise.
  • Climbing up the career ladder from middle management to upper management positions means attaining a job title, namely, a Director, General Manager, Chief Financial Officer, Vice President or even President. These positions require a number of years of work experience. Planning, coordinating, communicating, and directing, controlling and decision making are management skills expected of most middle and senior managers.

So, hospitality sector opens a wide range of job opportunities from graduates to post graduates, from fresher’s to experienced in this perennial industry.

for more information visit travel and tourism institute in india




Tourism Growth and Sustainable Environment

Tourism is the fastest growing industry in the world as well as the one of the world’s most competitive one. India’s travel and tourism economy is poised to grow 7.5% in 2015 over last year, exceeding the 6.9% growth that the global forum has predicted for the South Asian region.

The third-largest sub- segment of the services sector comprising trade, repair services, hotels and restaurants contributed nearly US$ 187.9 billion or 12.5 per cent to the Gross Domestic Product (GDP) in 2014-15, while growing the fastest at 11.7 per cent Compound Annual Growth Rate (CAGR) over the period 2011-12 to 2014-15.

Tourism in India has significant potential considering the rich cultural and historical heritage, variety in ecology, terrains and places of natural beauty spread across the country. Tourism is also a potentially large employment generator besides being a significant source of foreign exchange for the country. The industry is expected to generate 13.45 million jobs across sub-segments such as Restaurants (10.49 million jobs), Hotels (2.3 million jobs) and Travel Agents/Tour Operators (0.66 million). India has moved up 13 positions to 52nd rank from 65th in Tourism & Travel competitive index. The sector had the potential to contribute 46 million jobs to the India economy by 2025.

All these figures show the growing market as well as the role being played by tourism in the economies of the nations. India has still more potential to attract foreign tourists as well as encourage domestic tourism.

Sustainability’ is the catchword of the new millennium. As one of Victoria’s larger industries, and a sector heavily reliant on natural assets as its product, tourism not only contributes to the problem, but it could become a major casualty of a failure to address the issues. However, the broader notion of sustainability goes beyond traditional ‘green’ elements. The World Tourism Organisation defines ‘sustainable tourism’ as “tourism which meets the needs of the present tourist and host regions,while protecting and enhancing opportunities for the future”. The broader notion of sustainability not only encompasses the environmental, but also the economic and socio-cultural aspects of the industry.

Consumer trends in travel have been steadily moving away from overcrowded, polluted, and culturally homogenous experiences. The new traveller ethic recognizes the need to protect finite resources and indigenous cultures. Sustainable delivery of services to meet the needs of visitors requires careful consideration of the desires and identity of local communities.

In fact, attractions and facilities that reflect the personality and heritage of an area are much more likely to be accepted by its residents. The ‘greening’ of your business also has marketing benefits, especially in attracting the rapidly growing market of environmentally-conscious visitors.

Tourism can also be a driving force for conservation,enhancement and interpretation of the natural and cultural environment – directly through raising awareness, and through the generation of funds to support projects. Therefore Sustainability should be important to all tourism enterprises, regardless of size or market orientation.

for more information visit travel and tourism institutes in india





The Indian Tourism and Hospitality Industry has emerged as one of the key drivers of growth

among the services sector in India. Travel and tourism has become one of the pillars in the

growth of GDP of the country. Tourism in India is a potential game changer. It is a sun rise

industry, an employment generator, a significant source of foreign exchange for the country and

an economic activity that helps local and host communities. Travel & Tourism sector contributes

7% to the Indian GDP & 8% to the total employment of country. India is a tourism product

which is unparalleled in its beauty, uniqueness, rich culture and history has been aggressively

pursuing the promotion of tourism both internationally as well as in the domestic market.

Indian tourism industry is thriving due to an increase in foreign tourist arrivals and greater

number of Indians travelling to domestic destinations than before. In the past few years the real

growth has come from the domestic sector as during 2014 India witnessed foreign Tourist

Arrivals (FTAs)  of 74.62 lakh compared to 68.48 Lakhs FTA in 2013. India is at 41st rank in

terms of international tourism across the globe.

Travel and tourism sector’s contribution to capital investment is projected to grow at 6.5 per cent

per annum during 2013-2023, above the global average of five per cent. The Ministry of Tourism

promotes the country’s various tourism products through its tactile campaigns under the

Incredible India brand- both for international as well as domestic markets. The budget allocated

for the Domestic Promotion & Publicity and Overseas Promotion & Publicity including

Marketing Development stood at INR 1.1 billion (USD 17.73 million) and INR 3.5 billion (USD

56.41 million) for the financial year 2013-14.

To quote figures about hospitality industry, 1.30 lakh hotel rooms are needed to cater to the

projected 5m tourists this year, while the country today has only 84,000 operational rooms.

Overall out of aviation, tourism & hospitality industry, hospitality sector has maximum job

opportunities followed by aviation & tourism sector respectively.


for more information visit career in travel and tourism