Scope of Indian Hospitality Industry



The Hospitality Industry is a broad category of fields within the service industry that includes lodging, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry. The hospitality industry is a several billion dollar industry that mostly depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant, hotel, or even an amusement park consists of multiple groups such as facility maintenance, direct operations (servers, housekeepers, porters, kitchen workers, bartenders, management, marketing, and human resources etc.).

The global hotel industry generates approximately between 400 and 500 billion U.S. dollars in revenue each year, one third of that revenue is attributable to the United States. Some of the biggest hotel chains (groups) are the InterContinental Hotels Group, Marriott International, Hilton Worldwide, Accor, Starwood Hotels & Resorts, and the Wyndham Hotel Group. Three of the most important hotel performance indicators are the Average Daily Rate (ADR), the revenue per available room (RevPar), and the occupancy rate.

  • The Hospitality industry is the third-largest foreign exchange earner, accounting for 6.23% of India’s GDP and 8.78% of India’s total employment, according to a report by the Planning Commission.
  • Tourism in India is the largest service industry. The travel and tourism sector currently employs 49 million people, or 1 in every 10 jobs, and this is projected to increase to 58 million, or 1 in every 9.6 jobs by 2020.
  • Travel and tourism is a USD 32.7 billion business in India, according to industry estimates; in addition, the hospitality sector is sized at USD 23 billion and is expected to grow to US$ 36 billion by 2018.
  • It is expected that the hospitality sector will witness an inflow of USD 12.17 billion in investments over the next two years, according to market research company Technopak Advisors.
  • According to the Planning Commission, the hospitality sector creates more jobs per million rupees of investment than any other sector of the economy. The World Travel & Tourism Council (WTTC), which says India’s travel and tourism sector is expected to be the second-largest employer in the world, employing 40,37,000 people, directly or indirectly, by 2019.


  • ITDC Hotels
  • Hotel Corporation of India
  • Asian Hotels Limited
  • Hotel Leela Ventura
  • Oberoi Hotels
  • Indian Hotels Company Limited
  • ITC Hotels
  • Park Group of Hotels
  • Radisson Group of Hotels
  • Clarke Group of Hotels
  • Fortune hotels
  • Sarovar Hotels
  • Sheraton group of hotel


The hospitality industry is a labour intensive one and India has a large concentration of English speaking individuals, which prove as a catalyst in advancement and prosperity of the industry. Besides the regular jobs of a travel agent, tour guide, air hostess, chef, waiter and managers other opportunities await those who are keen on taking up a job in the sector. The new trends that have been emerging off late are as follows:

  • Floor Supervisor
  • Laundry Manager
  • Laundry Supervisor
  • Public Area Supervisor
  • Room Attendant

Finance & Accounts

  • Finance Controller
  • Revenue Manager
  • Credit Manager
  • Accountant
  • Night Auditor


Sales & Marketing

  • Director of Sales & Marketing
  • Sales Manger
  • Banquet Manager
  • Sales Executive

Reservation Executive

  • Event Managers
  • Captain
  • Room Attendant
  • Restaurant Attendant
  • Guest relations Officer

Other Departments

  • Human resource department
  • Maintenance & Engineering
  • Electronic data processing department
  • Communication department
  • Security department
  • Purchase department Stores


for more information  Travel and Tourism Institute





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